The true test of character is not how much we know how to do, but how we behave when we don’t know what to do.
John Holt

What is Emotional Intelligence?

You know it when you see it. Emotional intelligence is on display when people treat others with respect; when difficult situations are handled with grace and calm. When we see it, we are drawn to it and wish to be around it. Powerful and influential leaders often possess and display attributes of emotional intelligence (EI) and research shows that those with EI are more successful than those without.

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That said – there is good news…
You can learn emotional intelligence and make it part of your success strategy.

Companies like Medtronic, American Express and countless others make this a priority for their current and future leaders. Now you can make it your priority. Begin with an assessment and a personal coaching session. From there you can learn EI skills through additional coaching, self-study, interactive online learning, workshops and more. The only way to get it is to get started.


Measure Your Emotional Intelligence

A powerful place to begin when developing emotional intelligence is with an assessment. Individuals gain valuable insight into the opportunities for growth and improvement. They learn about what to do first.

Our assessment choices include the EQ-i 2.0, the EQ360, and the EISA. Each of these measures emotional intelligence attributes that are known to contribute to overall success. Depending on your audience and your desired outcomes you may use some or all of these within your organization. We can help you determine the best solution.

Regardless of your choice, it is important to know that each of these meets the highest levels of psychometric robustness for validity and reliability.

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The EQ-i 2.0 measures fifteen attributes of emotional intelligence. An online questionnaire of 133 questions produces a comprehensive, personalized report. In it you will find explanations of your results and strategies for increasing your personal emotional intelligence. This assessment is confidentially debriefed by a certified coach in a confidential one hour telephone session. This assessment is also available using multi-rater feedback in the EQ360 assessment.

EQ-i 2 0 Model compressed

The EQ-i 2.0 measures fifteen (15) attributes of emotional intelligence (EI) and how it can impact people and the workplace.  These are represented in the graphic above.


The EISA (Emotional Intelligence Skills Assessment) instrument briefly and accurately measures five factors of emotional intelligence. This 50-item assessment determines the emotional skills that you are likely to rely upon during times of stress, and identifies areas where you have opportunities for development and improvement. Areas of strength and opportunity are identified, and provide a framework for understanding and improvement.  The EISA efficiently and effectively assesses individual emotional intelligence along five core factors—Perceiving, Managing, Decision Making, Achieving, and Influencing—which can in turn be developed to maximize emotional and social functioning.

EISA graphic

Emotional and social functioning play a key role in professional success. The EISA yields accurate and intuitive results crucial in addressing organizational needs such as leadership development, talent development and retention, change management, conflict resolution, and negotiation.


Applications of Emotional Intelligence

Applications of emotional intelligence include:

  • Leadership Development
  • Organizational Development
  • Executive Coaching
  • Team Building

While emotional intelligence isn’t the sole predictor of human performance and development potential, it is proven to be a key indicator in these areas. Emotional intelligence is not a static factor — to the contrary, one’s emotional intelligence changes over time and can be developed in targeted areas.


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